Terms and Conditions


  1. A. General terms and conditions
    1. 1. Intended usage
      • Our products and services are intended for adult residents of South Africa only.
    2. 2. Not legal advice
      • We are not a legal practice.
      • We do not provide legal advice or legal services.
      • We provide general information that may or may not apply to your situation.
      • You should consult a legal practitioner to determine to what extent, if any, information in our products and services may apply to you.
    3. 3. Payment and pricing
      • All transactions will be processed in SA Rand.
      • We reserve the right to change pricing without notice. Pricing changes will only affect future orders.
    4. 4. No warranties
      • We disclaim any warranties to the extent permitted by applicable law.
    • 5. Direct liability limitation
      • You agree that our maximum liability to you for any direct loss or damage that you may suffer will be limited to what you paid for the products or services.
    • 6. Indirect liability limitation
      • We are not responsible for indirect damages related to the use of our products and services.
    • 7. Indemnity
      • You agree to indemnify us against all liability related to your use of our products and services.
    • 8. Your Information
      • You agree to provide us with true and accurate information.
      • We require your contact details and address for order processing and financial
    • 9. Legal capacity
      • You acknowledge that you have the legal capacity to use our products and services.
    • 10. Cancellation and cooling off in terms of s44 of the ECT Act
      • Should you wish to cancel your purchase you may do so within 7 days, from receipt of the goods, or placing your order in case of services.
      • The cancellation must be in writing and signed by the person who placed the order.
      • We may need to cancel your order, in which case we will refund you for the order. 11. Third party products or services
      • We do not endorse any third party products or services.
    • 12. Ownership
      • We remain the owner of all content we provide within our products and services except for third party trademarks which remain the property of their respective owners.
      • Any data you provide within our products and services remain your property.
      • You provide us with a license to use your data to provide with our products and services.
    • 13. Security
      • You may not disrupt, or attempt to disrupt or compromise the security or stability of any part of our website.
      • You may not access, or attempt to access, any part of our website except through the interface we make available to you.
      • We employ a variety of security measures to safeguard your personal information including authentication, hashing and SSL.
    • 14. Breach
      • If you breach these terms we reserve the right to take appropriate action. o
      • Breach in respect of one order will constitute breach in your other orders.
    • 15. Disputes
      • Either party can raise a dispute in writing.
      • You agree that disputes will be negotiated, failing which mediated and failing which referred to arbitration.
      • Click here to see the Rules for Expedited Arbitration on the Arbitration Foundation of SA site.
    • 16. Whole agreement
      • These terms and conditions are our whole agreement.
    • 17. Changes and notices
      • From time to time it may become necessary to make changes to this agreement. It is your responsibility to periodically check our website for any changes.
      • Both parties agree to communicate via email.
      • Both parties choose their street address as legal delivery address. Either party can change this address in writing with 7 day notice period.
    • 18. Commencement
      • These terms and conditions will be in force from the time that you accept them.
    • 19. Impossibility
      • Neither party is responsible for a breach of these terms and conditions due to circumstances beyond their control.
    • 20. Governing law & jurisdiction
        • This agreement is governed by South African Law.
        • You consent to Magistrate Court jurisdiction.
  • 1. Online software products
    • Online software products and services are those that are primarily accessed through the internet. Our ‘Link’ and trainings products are online software products / services.
    • 2. Right to use
      • We provide you with a limited right to use the software products and services that are specified in your order.
      • Your right to use the software products and services will commence upon receipt of full payment, or upon order completion in the case of free software / services.
      • We may terminate your right to use the software products and services should you breach this agreement.
    • 3. Duration
      • The duration of the right to use our software product or service is specified in your order.
      • Should the order fail to specify a duration the default duration will be 2 months.
      • Once the initial cancellation period in A(12) is past, we will not refund you for the time remaining on your right to use, even if you cease to use the products or services.
    • 4. Access
      • You are responsible for acquiring and maintaining the hardware and software necessary to use our products & services.
    • 5. Availability
      • We endeavour for the products and services to be available during working hours but cannot guarantee availability.
      • We reserve the right to interrupt our service to you for maintenance purposes.
      • We will endeavour to give you advance notice, but a lack of notice does not constitute a breach on our part.
      • Should the product or service be unavailable when you try to access it please log a support request.
    • 6. Support
      • We require your contact details for support purposes.
      • We will acknowledge all support requests within one business day.
      • We usually respond to support requests within 5 business days.